Mercari item arrived damaged.

You're rating on the experience, not the item. Just because item arrived safe and sound but was packaged terribly doesn't mean the next will be the same. Edit: people really are getting stuck on my phrasing "experience." What I mean is the service. The packaging, the item, the seller responses, the speed, etc, are all part of the ...Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditThe first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... GENERAL So I had an item that was supposedly damaged during shipping. I received an email stating that since I used a mercari label my item could be covered for up to 200$. Is there anywhere I can go to find out if my item is something that ...I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds.

Mercari does not allow items that may pose a safety hazard to be sold on our platform. Please see our full list of Prohibited Items. Penalties for shipping hazardous materials Shipping hazardous materials with Mercari prepaid labels will result in ineligibility for Shipping Protection and the seller will be solely responsible for damage or loss ...If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Look for a notice of attempted delivery. Look around the ...Here's how you can cancel a sale; Communication is key. Send the buyer a message to let them know you are canceling the order. From the bottom of the order status page tap "Refund buyer". Once you confirm the cancelation, the buyer will be refunded back to their original payment method. Note: Once an order is canceled, Sellers will not ...

I also used the Mercari shipping label and they didnt compensate me for my lost package because they said my item weight exceeded the shipping label weight. I am currently appealing to them that it was within the shipping weight and now they are looking deeper into it. I am also checking the tracking daily just in case it does update.

I've been dealing with them over $275 return and Mercari offered me $32.96 refund, not enough to replace one of the 8 items buyer stole and didn't return. They used and damaged other items they actually returned.If a product arrives damaged or defective, we offer returns and compensation. Eligible items include unintentionally purchased counterfeit goods, items with a defect or …Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it's back on sale.Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through …

Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.

r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...

68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ...Tim agreed that it's 100% acceptable for buyer to destroy my product, leaving me with nothing but a damaged crop. Thank you Mercari for your unethical ways. You guys are con-artists! ... The item arrived the day before Christmas, and I mailed them to my daughter two days after Christmas since she couldn't fly in due to work. She received the ...Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.I am outside of the 3 day review period. Do I have any recourse? So, I bought a set of 4 mugs and 4 plates. I was charged $35-ish just for shipping…77K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.

The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.Item arrived damaged, didn't open the box until 5 days after it was delivered. ... Maybe you can make a claim with the shipping company since you think it was damaged in shipping. No reason to be livid at Mercari or a seller. Reply reply Shermeezy • I contacted Mercari about an item that was advertised as like new but did not state the ...No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...I just received a supposedly fully computer tower (not an expensive one) today from a Mercari order. It came damaged. It was in a box only slightly larger than the computer with just two layers of the small bubbles wrap around it. As soon as I unwrapped it, half a dozen small pieces of plastic fell out. ... Item Arrived Damaged upvotes ...Requests for feedback on your shop, requests for item authentication, ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online. Package Arrived Damaged upvotes ...

So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ...

Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I was having difficulty finding where I could put that the item was damaged, but I was looking under shipping instead of returns. I contacted the seller who indeed asked me to go over the items and open a return if I wanted. They were very ...They know that Mercari is very strict about counterfeit items and will grant a return for these reasons. The buyer knew the item was authentic, it basically was a case of buyer's remorse. Mercari ultimately sided with them, even after Mercari acknowledged that the item was authentic. I got my item back, thankfully it was in the same condition ...Ask them if they delivered a damaged item. Ask them if it would be noted in tracking whether package was damaged. If you get any info that's relevant, share this info with Mercari as soon as you receive it (but do NOT miss Mercari reply deadline waiting for USPS reply) Good luck! 11. Thecabin5.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Open a not as described dispute on the item. If it's under a certain dollar amount they will probably tell you to just keep it and give you a refund. Reply reply ... Bought books and they arrived damaged, I want to return but I don't want ...But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item's current value. What's Mercari's customer service phone number? We're happy to help! Our customer support number is 1-888-325-2245 and we're available Monday ...Mercari is a popular shopping app that allows users to buy and sell items online. With over 50 million downloads, it’s no surprise that Mercari has quickly become a go-to app for m...5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD First Damaged Purchase . BUYING Welp, had to happen some time I guess. Bought an electronic item a couple weeks ago that FINALLY arrived today (slow shipper). It was a boxed item (with some foam padding) that the seller put in a ...

Feb 8, 2022 ... themediamatters Thanks for your feedback regarding our Return Policy. Please note that Mercari does not offer partial refunds at this time.

Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know this as well so theyd fight for their reimbursement. Mercari refunded me and didnt reimburse them so they blocked me :/ The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer. Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...You can go ahead and notify Vinted (Help > Parcel didn't arrive), make sure you mention the message and/or attach a screenshot of the tracking message. You can otherwise wait for the delivery to time out and request a refund then, but might take a while. Probably wasn’t packaged properly but yes just get in contact with Vinted and you’ll ... This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry. Item damaged in transit claim rejected. So I'm a seller. I sent a box out in EXCELLENT condition , taped up on all edges to avoid water getting in but fex ex at some point had it in the rain so it arrived covered in mold. Mercari accepted the return request and told me I'm not covered due to insufficient packaging. Are you kidding me?! You can tell Mercari that he altered your item. You could reply with “I apologize that you broke the figure but you acknowledge it didn’t arrive broken therefore it arrived as described. I cannot assist further from here.” Or you could ignore him. It would be up to the buyer to contact Mercari.Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...My buyer’s package was suppose to arrive on the 13th of this month. However the tracking stated “A notice of the attempted delivery has been left. No secure location available.”. Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added “Reminder to ...After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …Mercari is a great place to sell fragile items since they include a $200 shipping insurance IF you use the Mercari labels! If you want to use your own labels, make sure you do USPS Priority or UPS/Fedex that has shipping insurance. About the insurance others mentioned: I am a glass seller almost exclusively.

Mercari order arrived damaged Question Do I return it to the seller or file a claim with usps? I paid $215 for the book and it arrived with a few dents. My boyfriend said it's no big deal but it's an expensive book and this is damaged to me. Would this qualify for a return? I have been in search of this book forever and don't want to ...Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.The separate arrival area is for arrivals from Wuhan, China, the epicenter of the outbreak. London Heathrow Airport has introduced a new precautionary area to help in the containme...Instagram:https://instagram. chemyo mk 677 reviewinternet outage map frontierhow many teaspoons in 75 gramsmissing movie torrent The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I was having difficulty finding where I could put that the item was damaged, but I was looking under shipping instead of returns. I contacted the seller who indeed asked me to go over the items and open a return if I wanted. They were very ...I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away. 5mg to teaspoonscorning ny newspaper obituaries If the item is under $15, Mercari will refund buyer and pay you so they don't need to waste money getting label. If you have too many of these issue they'll eventually close your account since it's a money risk for them. ... r/Mercari • Dealing with a damaged item. OMG! ... r/Mercari • Item arrived broken and this is the response from ...Mercari just refunded my buyer for a $38 item without requiring a return?! The item arrived to them damaged. Of course they ruled insufficient packaging as they always do automatically so I am fighting it and sent my photos over. Even if that were the case, in what world can they just say oh no your buuer gets to keep it and you get no money ... rite aid 158 02 union turnpike Ask them to cancel and repurchase with correct address chosen. If the buyer lives near their old address, they can request that their item be held at the post office and they can pick it up instead of having it delivered. DO NOT SHIP even after 3 days. No can do. correct address must be on file w/mercari.If the buyer is sending an item back because it doesn’t match the listing description or it arrived damaged or faulty, you’re responsible for the cost of return shipping, even if you don’t offer returns. ... It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min ...Raising a Claim via Phone. To inform the courier about the problem over the phone, call (800) 742-5877 and tell the customer support representative what happened. The reps may request more details and pictures of the damage and also ask you to bring the parcel to the local post office for inspection.